Privacy Policy
At SoftTechLab, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We collect two types of information from our users:
1. Non-Personal Information
This is general data that doesn't identify you personally, including:
- Browser type and version
- Language settings
- Referring website or source
- Access times and dates
- Device type and operating system
- Aggregated analytics data
2. Personally Identifiable Information
We collect personal data only when you voluntarily provide it, such as:
- Name, email address, or account details when registering for our services
- Information shared in feedback, inquiries, or comments
- Payment details for transactions (handled securely by third-party payment processors)
2. How We Use Your Information
We use the information collected to:
- Deliver, maintain, and enhance our services
- Respond to your inquiries and support requests
- Personalize your user experience
- Send updates, promotional materials, or notifications (with your consent)
- Analyze website usage for performance improvements
3. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device to improve website functionality and user experience.
How We Use Cookies:
- To remember user preferences and settings
- To provide relevant content or advertisements
- To analyze website performance and user trends
Managing Cookies:
You can disable cookies via your browser settings. Note that some website features may not function properly without cookies.
4. Third-Party Services and Links
Our website may link to external sites or services. Please be aware:
- We are not responsible for the privacy practices or content of third-party sites.
- We recommend reviewing their privacy policies before providing personal information.
We also use third-party tools for analytics and advertising, which may collect data to deliver tailored experiences or insights.
5. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share information:
- With trusted partners or contractors who help us provide services, under strict confidentiality agreements
- When required by law or to comply with legal processes
- To protect the safety, rights, or property of SoftTechLab, our users, or the public
6. Data Security
We employ reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights and Choices
Access and Updates:
You can access and update your personal information by contacting us directly.
Opt-Out Preferences:
- Unsubscribe from marketing emails using the "unsubscribe" link provided.
- Adjust your browser settings to disable cookies or tracking technologies.
Data Deletion Requests:
You can request the deletion of your personal data, subject to legal obligations requiring its retention.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us immediately.
9. Affiliate Disclosure
Some links on our website may be affiliate links, meaning we earn a commission if you purchase through them. This does not impact the price or quality of the products you receive.
10. Browser Extensions
SoftTechLab offers browser extensions that enhance your productivity. This section explains how our extensions collect and handle data.
Extensions Covered
- SoftTechLab Map Leads Finder - Helps organize business information from Google Maps
- SoftTechLab Email Composer - Manages email campaigns through Gmail
Data Collected by Extensions
Map Leads Finder:
- Publicly visible business information from Google Maps (business name, category, address, phone number, website URL, ratings)
- User-created categories and search preferences
- Session progress and usage statistics
Email Composer:
- Campaign selection and progress data
- Send logs and delivery status
- User preferences and settings
Local Storage
Our extensions use Chrome's local storage API to save:
- Authentication tokens for your SoftTechLab account
- User preferences and settings
- Temporary session data
This data remains on your device and can be cleared by removing the extension.
Google Account Credentials
Important: Our extensions never access, store, or transmit your Google account credentials. Authentication is handled exclusively through your SoftTechLab account.
Data Synchronization
Data collected through our extensions is synchronized to SoftTechLab servers to:
- Enable access from our web dashboard
- Provide data backup and persistence across sessions
- Enable export functionality
All data transmission is encrypted using HTTPS.
Public Information Only
The Map Leads Finder extension only accesses publicly visible business information displayed on Google Maps. It does not access any private, restricted, or authenticated content.
User Control
You maintain full control over your extension data:
- View and manage collected data through the SoftTechLab dashboard
- Delete your data at any time from your account settings
- Uninstall the extension to remove all local data
- Request complete data deletion by contacting support
11. Policy Updates
We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after updates constitutes acceptance of the revised policy.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
SoftTechLab
Email: admin@softtechlab.com
Website: www.softtechlab.com
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us. Your privacy and trust are important to us.